Uplio gives your team a shared home for customer tickets. Share a submission link, drag tickets across a kanban board and keep customers updated by email.
#128
Can't reset my password
High#131
Export to CSV feature request
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Invoice shows wrong VAT number
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Login link expired
NormalNo bloated feature lists, no 40-tab settings page. Just the tools you use every day.
Every workspace gets a public submission page. Share the link or put it on your site, no code required.
Drag tickets between Open, In progress and Closed. Set priorities and see what needs attention at a glance.
Customers get a confirmation when they write in, and your team is alerted the moment a new ticket arrives.
Reply to customers right inside the ticket. The full history stays in one place for whoever picks it up next.
Give each product or client its own workspace, with its own form, branding and tickets.
Create tickets and messages from your own product with API keys and a documented OpenAPI reference.
Most help desks are built for 200-agent contact centers: omnichannel routing, SLA matrices, AI add-ons and per-seat pricing to match. If you're a team of two to twenty, you mostly need to see every request, decide what's next and answer. That's what Uplio does.
Sign up and name your workspace. That's the whole setup.
Send customers your submission link or create tickets from your app via the API.
Triage on the board, reply in the thread, and close the loop by email.
See how Uplio stacks up against the tools you may already know, including where they're the better choice.
What help desk solutions do, the four main types, and a checklist for finding the best help desk software for your team, from shared inboxes to IT service desks.
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Uplio is a simple customer support ticketing tool by Blabigo: a hosted form, a kanban board, email updates and a REST API. Here's what it does and who it's for.
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The best Zendesk alternatives for small businesses, compared: Uplio, Freshdesk, Help Scout, Intercom and Zendesk itself. Features, trade-offs and who each fits.
· 4min read
Small and growing teams that want a focused help desk without the complexity of enterprise tools.
No. Customers submit requests through your workspace's public form and receive updates by email.
Yes. Uplio has a REST API secured with API keys, so you can open tickets and post messages programmatically.
Yes. Create a workspace per product or client and switch between them from the dashboard.
Uplio is built by Blabigo, the team behind the Blabigo LinkedIn content and analytics platform.